Bepech Terms and Conditions — Rules for Using Our Platform in Pakistan

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Bepech ("we", "us", "the Company", "the Platform"). By registering an account, making a deposit, or using any feature on Bepech — including the live casino, sports betting, virtual sports, fishing games, or any other product available on the site — you agree to these Terms in their entirety.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and Bepech. In the event of any conflict between these documents, these Terms shall take precedence unless stated otherwise.

Bepech reserves the right to update or amend these Terms at any time. Updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the Bepech platform after any update constitutes acceptance of the revised Terms. If you do not agree with any update, you should stop using the platform and contact support to close your account.

2. Eligibility

To register and use Bepech, you must meet all of the following conditions at all times:

• You are at least 18 years of age. Bepech strictly prohibits use by minors. Any account where the registered user is found to be under 18 will be immediately closed, all bets will be voided, and any remaining balance will be returned to the original deposit source after verification.
• You are accessing the platform as an individual acting on your own behalf, not on behalf of a business or third party.
• You are not a resident of a jurisdiction where online gambling is explicitly prohibited by local law.
• You are not a current or former employee of Bepech, or an immediate family member of such an employee, where your use of the platform would create a conflict of interest.
• You have not previously been self-excluded from Bepech or been permanently banned for violations of these Terms.

3. Account Registration

3.1 Creating Your Account

To use Bepech, you must register a personal account using a valid Pakistani mobile number and a secure password. You agree to provide accurate, truthful, and current information during registration and to update that information promptly if anything changes. Bepech may at any time request additional documentation to verify your identity, age, or payment details.

3.2 One Account Per Player

Each individual is permitted to hold only one active Bepech account. If duplicate accounts are discovered, Bepech reserves the right to close all associated accounts, forfeit any bonuses claimed across those accounts, and withhold any winnings generated while multiple accounts were active. Players who suspect they have accidentally created a duplicate account should contact support immediately.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your Bepech account credentials. Do not share your password, OTP codes, or account access with any third party. Bepech will never ask for your password through email, SMS, or live chat. You must notify Bepech support immediately if you suspect unauthorised access to your account. Bepech is not liable for losses resulting from your failure to protect your account credentials.

3.4 Identity Verification (KYC)

Bepech operates a Know Your Customer (KYC) process as part of its regulatory and fraud prevention obligations. You may be required to submit one or more of the following before withdrawals are processed: a copy of your CNIC (Computerised National Identity Card), proof of mobile wallet ownership (screenshot of registered Easypaisa/JazzCash account), or proof of payment method. Bepech will process KYC documents promptly and securely. Refusal to complete KYC may result in withdrawal delays or account restrictions.

4. Deposits and Withdrawals

4.1 Deposit Methods

Bepech accepts deposits in Pakistani Rupees (PKR) via the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), and Visa/Mastercard debit or credit cards. The minimum deposit amount is Rs 200. Deposits made via Pakistani mobile wallets are typically credited to your Bepech account within 30 seconds to 2 minutes. Bepech does not charge any deposit fees — however, your mobile wallet provider may apply their own transaction charges, which are outside Bepech's control.

4.2 Withdrawal Policy

Withdrawals are processed to verified Bepech accounts only. The minimum withdrawal amount is Rs 500. Bepech targets a processing time of under one hour for withdrawals to Easypaisa, JazzCash, NayaPay, and SadaPay for fully verified accounts. Bank IBFT transfers may take up to 24 hours depending on banking hours. Bepech charges zero withdrawal fees. Withdrawals will only be sent to payment methods that have previously been used to deposit into the same account, for anti-money laundering compliance.

4.3 Currency

All transactions on Bepech — deposits, bets, winnings, bonuses, and withdrawals — are denominated in Pakistani Rupees (PKR). Bepech does not accept or process foreign currencies. There is no currency conversion on the Bepech platform.

4.4 Failed Transactions

If a deposit attempt fails after funds have left your wallet but not appeared in your Bepech balance, do not attempt the transaction again immediately. Contact Bepech support with your transaction reference number. Most failed deposits are resolved within 2 hours. Bepech is not responsible for delays caused by mobile wallet or banking system outages that are outside the platform's control.

5. Bonuses and Promotions

5.1 Welcome Bonus

Bepech may offer a welcome bonus to new registered players on their first deposit. The specific bonus amount, minimum qualifying deposit, and applicable wagering requirements are published on the Promotions page and may vary over time. Welcome bonuses are available once per player, per household, and per payment method.

5.2 Wagering Requirements

Bonus funds awarded by Bepech are subject to wagering requirements before they can be withdrawn as cash. The wagering requirement applicable to any bonus will be clearly stated in the offer's specific terms at the time of claiming. Wagering requirements must be completed within the timeframe specified — typically between 7 and 30 days, depending on the promotion. Failure to meet requirements within the deadline results in the bonus and any associated winnings being forfeited.

5.3 Bonus Abuse

Bepech actively monitors bonus activity. Strategies that constitute bonus abuse — including low-risk matched betting designed to extract bonus value without genuine game play, the use of multiple accounts to claim the same offer, or coordinated play with other players to artificially fulfil wagering requirements — will result in bonus cancellation and may result in account suspension. Bepech's decision in matters of bonus abuse is final.

5.4 Withdrawal Restrictions Under Bonus

While a bonus is active and wagering requirements remain incomplete, your available withdrawal amount may be restricted to your real-money balance only. Bonus balance cannot be withdrawn until wagering requirements are fully satisfied. Some promotions may impose a maximum withdrawal amount on winnings generated from bonus funds — this will be specified in the individual offer terms.

6. Betting and Gaming Rules

6.1 General Rules

All bets placed on Bepech are subject to the specific rules applicable to that product — sports betting, live casino, virtual sports, or slots. By placing a bet you confirm that you have read and understand the rules for that game or market. Bepech reserves the right to void any bet placed in error due to a technical fault, incorrect odds, or data feed failure.

6.2 Sports and Cricket Betting

Sports betting markets on Bepech — including cricket, football, and virtual sports — are governed by market-specific rules displayed at the time of bet placement. In-play bets are accepted during live events subject to market availability. Bepech reserves the right to suspend markets without notice due to significant in-play events such as injuries, red cards, or technical issues. Once a bet is confirmed, it cannot be edited or cancelled unless the relevant market is declared void.

6.3 Live Casino Rules

Live casino games at Bepech are operated in real time by professional dealers. The outcome of each game is determined by the physical action of the dealer — cards dealt, wheel spin, dice roll — and is final. In the event of a technical disconnection during a live game round, Bepech will credit winnings or refund bets in accordance with game history logs. Disputes relating to live casino outcomes must be raised with Bepech support within 24 hours of the relevant game round.

6.4 Minimum and Maximum Stakes

Individual game and market minimums and maximums are displayed within each product. Bepech reserves the right to impose stake limits on individual accounts where irregular betting patterns are identified, without being required to provide a specific reason.

7. Responsible Gaming

Bepech is committed to responsible gambling. We provide tools that help our players manage their activity safely, including deposit limits, session time reminders, cooling-off periods (24 hours to 30 days), and permanent self-exclusion. These tools are accessible at all times from within your Bepech account settings and are explained in detail on our Responsible Gaming page.

Players who feel that their gambling behaviour may be becoming problematic are encouraged to use these tools proactively. If you wish to discuss your situation confidentially, Bepech's support team can assist or direct you to appropriate external resources. Bepech will honour all self-exclusion requests without penalty and will not send promotional communications to self-excluded players.

8. Prohibited Activities

The following activities are strictly prohibited on Bepech and will result in immediate account suspension, forfeiture of balance, and potential referral to relevant authorities:

• Using Bepech while under the age of 18.
• Creating more than one account for yourself or on behalf of another person to circumvent bonus restrictions.
• Using stolen, unauthorised, or fraudulently obtained payment credentials to deposit funds.
• Attempting to launder money through Bepech or using the platform for any illicit financial activity.
• Using automated tools, bots, scripts, or software to place bets or interact with Bepech systems in a manner not intended for human players.
• Exploiting software bugs, glitches, or errors in Bepech systems for financial gain. Any winnings obtained through a technical error must be reported and will be voided.
• Colluding with other players during live casino games to manipulate outcomes.
• Attempting to reverse engineer, scrape, or copy any part of the Bepech platform.
• Harassing, threatening, or abusing Bepech staff or other players through any communication channel.

9. Intellectual Property

All content on the Bepech platform — including but not limited to logos, game graphics, interface design, written content, software code, and data feeds — is the intellectual property of Bepech or its licensed suppliers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Bepech platform for personal, non-commercial purposes only.

You may not copy, reproduce, republish, distribute, transmit, or commercially exploit any part of the Bepech platform or its content without prior written consent. Bepech trademarks and branding may not be used in any context without explicit written authorisation from Bepech's management team.

10. Privacy and Data

Bepech collects and processes personal data in accordance with its Privacy Policy, which you should read alongside these Terms. By using Bepech, you consent to the collection, storage, and use of your personal information as described in that policy. Bepech uses your data to operate your account, process payments, verify identity, prevent fraud, comply with legal obligations, and improve the platform.

Bepech will never sell your personal data to third parties for marketing purposes. Data is shared only where necessary for payment processing, KYC verification, or legal compliance. You have the right to request access to, correction of, or deletion of your personal data by contacting support@bepech.com.

11. Limitation of Liability

Bepech provides its platform on an "as is" and "as available" basis. While we make every effort to maintain uptime and reliability, we do not guarantee that the platform will be uninterrupted, error-free, or free from technical faults at all times. Bepech is not liable for losses caused by network outages, mobile wallet downtime, third-party service failures, or events outside our reasonable control.

Bepech's total liability to any individual player for any single claim shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Bepech is not liable for any indirect, consequential, or punitive losses arising from use of the platform, including loss of profits or gambling losses beyond the stake placed.

12. Account Suspension and Closure

12.1 Suspension by Bepech

Bepech reserves the right to suspend, restrict, or permanently close any account at any time if we have reasonable grounds to believe that the account has been used in violation of these Terms. In cases of suspected fraud, money laundering, or identity misrepresentation, Bepech may freeze account funds pending investigation. Bepech will notify affected players where legally permitted to do so.

12.2 Closure by Player

You may close your Bepech account at any time by contacting support at support@bepech.com. Before closing, any remaining real-money balance will be withdrawn to your verified payment method. If a bonus is active at the time of closure, the bonus balance will be forfeited. Account closure requests are processed within 5 business days.

12.3 Dormant Accounts

An account is considered dormant after 12 consecutive months of inactivity (no login, no deposits, no bets). Bepech will attempt to notify dormant account holders by email or SMS before applying a monthly dormancy fee of Rs 100 to cover administrative costs. If the balance reaches zero, the account will be closed. Players who wish to reactivate a dormant account should contact support.

13. Changes to These Terms

Bepech may update these Terms and Conditions periodically to reflect changes in our products, legal requirements, or business practices. When material changes are made, Bepech will publish the updated Terms on this page with a new "Last Updated" date and, where appropriate, notify registered players via email or in-app notification.

Your continued use of the Bepech platform after any update is published constitutes your acceptance of the revised Terms. If you do not accept the updated Terms, you should stop using the platform and request account closure. Bepech will not retroactively apply new Terms to bets or transactions already completed before the update date.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific clause, please contact the Bepech support team. We are available 24 hours a day, 7 days a week via live chat within the platform, or by email:

• Email: support@bepech.com
• Live Chat: Available from within your Bepech account — average response time under 2 minutes
• Languages: Urdu and English

For queries specifically about responsible gaming or self-exclusion, please visit our Responsible Gaming page or raise the matter directly with a support agent who can guide you through the available tools.

For privacy-related requests including data access or deletion, please email support@bepech.com with the subject line "Privacy Request" and include your registered mobile number for identity verification.